Unsurpassed Support Team

We help affiliated agents sell more homes, make more money and work more efficiently.

Professionals to Help Educate and Build Your Business

The West Region Team

With a whole team of real estate professionals at your side, you have decades of experience to give you expert advice and help you navigate the changing real estate industry while building your business.

Headshot of Gianna Ricci, Regional VP

GIANNA RICCI

Regional Vice President

Headshot of Laura Hoveke, BVP Brokerage Services

LAURA HOVEKE

Vice President of Brokerage Services

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MICHELLE SHANG

Vice President of Strategic Growth

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KEVIN CASEY

Vice President of Agent Development

John Carlson, BVP of Strategic Growth

JOHN CARLSON

Vice President of Strategic Growth

Laura Gulino, BVP of Agent Development

LAURA GULINO

Vice President of Agent Development

Transaction Management from Contract to Close

CLIENT EXPERIENCE SPECIALIST

Introducing our Client Experience Specialist. This knowledgeable and qualified professional is a dedicated resource for coordinating the non-licensed aspects of the transaction, from contract to close, at no additional cost.

Our Client Experience Specialists are specifically trained to support you by managing the administrative aspects of the contract-to-close process while always keeping the agent at the center of the transaction.

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Expert Marketing Guidance

Your Local Marketing team

Marketing is a vital part of building your business. Affiliated Coldwell Banker® Agents have the opportunity to meet marketing professionals to build a marketing strategy and implement a plan using a vast network of marketing tools.

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Lindsey Cramer

Field Marketing Manager

Headshot of Joyce Holman, Field Marketing Manager

JOYCE HOLMAN

Field Marketing Manager

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Jason Croghan

Field Marketing Specialist

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Tess Wisher

Field Marketing Specialist

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Kathleen Henneberry

Global Luxury Marketing Manager

Quick Virtual Marketing Support

Next Available

Next Available is designed for agents and branch staff to book 20-minute, solution-oriented appointments to help with specific, actionable tasks, relating to any of our core marketing tools.

  • MoxiWorks​
  • Listing Concierge​
  • Prospect Square​
  • Clients For Life
  • MarketQuest​
  • Desk​
  • Profile Manager​
  • Design Concierge​
  • Exclusive Look​
  • Boost​
  • Insight​
  • CBU Learning Center​
  • Marketing Center
  • Perfect Pitch "Practice Your Perfect Pitch"